Order Instruction


In most cases, our shippers will deliver your order within 24 hours on North Island and 48-72 hours on South Island during working days. Saturday delivery is available if necessary.

Order must be placed by 12 noon to be dispatched on the same day.

Methods of Ordering

Online Shop

Placing an order through this website is the most encouraged way – easy and accurate.

Once your order is processed, we will send out the invoice via email on the day when the goods are despatched.


Alternatively, you can email [email protected] with your order, for example:

Please supply
5 x GOG2902
10 x GOG47
5 x SD62
1 x F008
(Quantity x Product Code)


If you want to hear from our friendly Sales Team directly, call 09 636 2226 or 021 818 321 to place your order.



We accept payments by Internet Banking, Credit Card, EFTPOS, and Stripe (check out the most popular online payment gateway).

Internet Banking (Direct bank transfer)

Please include your order or invoice number in the reference section and make the payment into the following account.

Bank Name: ASB Bank
ACCOUNT: 12-3188-0568602-00

Credit Card (Visa or MasterCard only)

Email [email protected], or phone our Sales Team.

Please include Card Number, Expiry Date, Type of Card and Invoice Number to be paid.

We can also set up CREDIT CARD AUTHORISATION FOR RECURRENT DEBIT for your company.

Credit Card Authorisation Form can be emailed to you upon the request.

EFTPOS (Pay in store)

Visit our Payment Office to make a secure payment in-store.

Freight shipping for online order

Please note that the flexible shipping rates quoted on our website are ESTIMATES. While we always strive to provide our customers with accurate shipping costs, other factors can affect the final price, such as:

Oversized item

Oversize charges may apply to mounting products based on the package size. For example, any package larger than 1.8 meters may be charged shipping costs based on its dimensional weight rather than its actual weight.

Bulk packing

When ordering multiple select items, we may be able to bulk pack the items in two or three boxes instead of just one, which usually reduces shipping costs.


Suppose the shipping destination is a residential delivery, or a rural and remote address. Our shippers subject all relevant services to incur a delivery surcharge.

Residential delivery is a delivery to a low-density delivery zone that includes, but is not limited to, residential homes, businesses operating from residential homes, and businesses surrounded by residential houses.

Rural and remote addresses sit outside our shippers’ regularly serviced areas and may differ from the rural classification of other courier companies.

Use Address Checker to check an address now.

Local pickup

You can skip the shipping costs with free local pickup.

After placing your order and selecting local pickup at the checkout, we will send you an email and text message with instructions when your order is ready for collection.

Our in-store pickup hours are the same as our opening hours. Please keep your order confirmation email or text message when you come for the collection.

Need help?

Still, Have Questions? Contact our friendly Sales Team at [email protected] for assistance.